Privacy Policy
An explanation of the data involved in the current Syllo account service and planned public website features.
Before accepting the public, the operator's full legal identity, jurisdiction, effective date, contact channel, and any final retention timelines must be confirmed. This page is a draft disclosure until then.
Information you provide
- Account name, email address and a password which is stored as a one-way hash, not plaintext.
- Subscription and access status associated with your verified account.
- Support message, category and reply email when you submit a ticket.
- Email address and consent confirmation when joining the optional early-access list.
Technical and security information
The account API maintains session identifiers, password reset and email-verification tokens (stored as hashes), login-attempt rate limits using a keyed hash of the connecting IP, and timestamps used to protect accounts. A signed-in desktop client stores a session credential in the operating system's secure storage.
The website can load fonts from Google Fonts. Hosting and email-delivery providers may process technical connection metadata to deliver these services.
Why this information is used
- Create and verify accounts; provide sign-in and security recovery.
- Display the product access associated with an account.
- Respond to support requests and maintain service security.
- Send pre-launch product updates only when someone chooses to join the waitlist.
Sharing and third parties
The website runs on Namecheap hosting. Email delivery uses the hosting email transport; fonts are loaded from Google Fonts. Whop is a planned billing provider, but checkout and subscription synchronization are not yet active. We do not state that analytics, behavioral tracking or advertising integrations are active in this codebase.
Retention and security
Account information is retained while the account exists, subject to obligations that may require additional retention. Security logs, support requests and waitlist records should have documented retention schedules before launch; these timelines are not yet finalized. Access is protected using hashed credentials, HTTPS and server-side authorization, but no online service is risk-free.
Your controls
Use Profile for account security options or Support to request assistance. Verified email ownership is required for sensitive changes and account deletion. Waitlist removal can be requested through support.
Privacy contact
Use the Syllo support form for privacy inquiries. The final data controller identity and dedicated privacy email must be supplied before general public launch.